Allergy, Toxins, and Pesticides
Yes! Our straws have been tested by Great Plains Analytical Laboratory and have a gluten allergen reading of less than 2.5 ppm. This is significantly lower than the Gluten Free Organization standard of less than 10 ppm to be classified as Gluten Free.
Even though our straws are not meant for consumption and therefore not required by the FDA to meet the requirements classified as Gluten Free, our straws STILL meet these requirements as they satisfy BOTH of the conditions required by FDA.
- Contains less than 20 parts per million (ppm) of gluten
- Any unavoidable gluten in the food due to cross-contact or migration of gluten from packaging materials is less than 20 parts per million (ppm) gluten.
It is highly recommended that you consult your doctor and/or allergist if you have an allergy before using our product.
The gluten in the plant is actually held within the seed of the plant. Our straws come from the stem of the plant which is simply made of plant cells. This is the reason why there is a minuscule trace of gluten in our straw.
Safety is of upmost importance. Our straws have been thoroughly tested by SGS a worldwide leader in testing and have been cleared of more than 25 of the most common pesticides and other harmful substances. A list of these pesticides and toxins are absolutely available upon for those interest. Please inquire to support@holycitystrawcompany for this information.
Yes. SGS, a world leader in testing for over 140 years has tested our straws for Cadmium, Lead, and Mercury. All 3 were Not Detected.
Shipping and Returns
Typically, we process our order on the same day. Our standard and most economic delivery is 3 days. Expedited delivery options (1 and 2 day) are also available.
Holy City Straw company has a 30 day return policy but stands by the best in class quality of our product and if for any reason you are dissatisfied reach out to us and we will make sure we make the situation right.
Holy City Straw Company stands by its quality, its products and our overall customer experience. If for any reason, your experience did not live up to your expectations feel free to reach out to us at firstname.lastname@example.org. We will make sure we address any concerns that you may have and work toward a quick resolution.
Our straws come from from the earth in their purest form without any coatings or waxes. Once finished using, you can simply throw away or add them to your own compost bin. Best of all, no need for a recycling facility or industrial composting facilitly that is needed for othe straws like Plant Based (PLA).
Our straws are 100% biodegradable and will breakdown depending on conditions within 3-6 months in most cases depending on conditions.
Subscribe and Save
Yes, we offer a subscribe and save option where we will send your straws each month without having you to log in to our system or call us to process an order. Even better, we are offering you a 5% discount to register. It's a win / win.
Yes. Of course. Once you create a HCSC profile, you can login into website at anytime to manage your subscription, make changes, or cancel the service.
Yes. Sometimes you may have enough product for that month so can you easily skip that months order in the customer portal.
Charleston, South Carolina aka “The Holy City'' since the early 1800’s has been known for its tolerance of all religions and ethnic backgrounds. It also happens to be our beloved home and headquarters for which we heartfully intend to preserve its beauty, both historically and environmentally for the future generations. For detailed information on the history behind the name. CLICK HERE
As with any new product that initial tendency is to squeeze, bite, bend it to see what it is. The beauty of our straw is that it actually improves its performance the longer it is in the drink. Simply put it in your drink, take a few sips and you will be amazed how you can bend it before watching it snap back into place.
Absolutely not. Never. Our straw actually improves in performance throughout the drinking experience. Within a few sips, the straw will become flexible with out any degradation of the straw. It will last the entire sitting and could actually be used the following day with no issue.
Yes. Absolutely. We welcome all small businesses, restaurants, coffee shops and hotels to take advantage of our bulk discounts on our cases of 3,000, double cases of 6000 and Super Cases of 9000 directly on our website.
Larger bulk custom orders are also available. Feel free to reach out to email@example.com with your request and we will make sure we get back to you right away