FAQ'S
SINGLE-USE WHEAT STRAWS
Our wheat straws are made from the wheat stem of the plant, not form the grain.
Wheat straws can be used in any hot or cold beverage. For smoothie drinks or thicker beverages, please see our Reed straws as they have a wider diameter
We offer two sizes, cocktail (5.75 inches) and standard tall (7.75 inches). The diameter ranges from 4-6mm
Our wheat straws are made from the stem of the wheat plant, which is agriculture waste after harvest of the plant. The stems are cut, cleaned with UV and salt water sterilization methods multiple times to remove any impurities and are then naturally baked.
We offer 50 count boxes through select retailers, as well as boxes of 100, 500 and cases of 3,000. Multiple cases can be ordered and we also offer wholesale pricing for larger quantities.
As with any new product that initial tendency is to squeeze, bite, or bend the straw. These are 100% natural wheat stems. The functionality of the straw actually improves during the duration of the drink, as the what is absorbed into the straw making it elastic, of which it can bend like a plastic straw!. Simply put it in your drink, take a few sips and you will be amazed how it performs.
We are extremely selective when choosing our small farm partners. Our processing facilities hand select on the widest wheat stems (4-6mm). We have compared our straws with other suppliers, and on average, they are more consistent and over 30% wider.
As with any new product that initial tendency is to squeeze, bite, bend it to see what it is. The beauty of our straw is that it actually improves its performance the longer it is in the drink. Simply put it in your drink, take a few sips and you will be amazed how you can bend it before watching it snap back into place.
Our wheat stem straws originate from small batch farms throughout southeast Asia. Design, distribution, fulfillment and sales are all handled in North America.
Reusable REED STRAWs
Reed straws are made from the stems of the Reed Plant. Reed is known as the cousin of Bamboo, with similar durability characteristics. They are sources from small sustainable farms in Southeast Asia.
Reed straws can be used in any hot or cold beverage, but are best suited for smoothies, shakes or thicker iced-drinks.
At this time, we are offering standard size Reed Straws that are appropriately 7.75 inches in length. The diameter varies as it is a natural plant stem between 7-9 millimeters in diameter
Reed straws are harvested annually and are cut to desired length and cleaned using salt water / UV sterilization methods.
Our line of reed straws are similar to bamboo in that they can be reused over and over. To be cleaned, they can be run under warm water and are also dishwasher friendly. When they have seen better days, they can be disposed of either in a compost bin or in the trash. They will decompose naturally over time and will return naturally back to the Earth. (Note: they are not required to be composted like other bioplastic straws.)
Yes, we offer custom branded solutions to engrave your logo or quote into the straw. These are great for weddings, corporate gifts, or any other branding opportunities. We also offer branded pouches for travel purposes.
We offer small packs of 10 straws for home use, boxes of 250 and cases of 1,500 for businesses.
Our reed stem straws originate from small batch farms throughout southeast Asia. Design, distribution, fulfillment and sales are all handled in North America.
STRAW comparison
Our straws contain only one ingredient, wheat and reed. Other sustainable straws, such as bioplastic, paper, agave and avocado are all manufactured, processed and contain dozens of ingredients and processes to produce.
Our straws require no manufacturing and eliminate upstream carbon usage and downstream waste. Our wheat straws are 100% biodegradable in any environment, and are 100% bio based and marine degradable, all of which can’t be claimed from other straws.
Once finished using, you can simply throw away or add them to your own compost bin. Both our wheat and reed straws will decompose in any environment. Unlike other bioplastic straws, they don’t need to be taken to industrial composting facility.
Absolutely not. Never. Our straw actually improves in performance throughout the drinking experience. Within a few sips, the straw will become flexible with out any degradation of the straw. It will last the entire sitting and could actually be used the following day with no issue.
Allergy, Toxins, and Pesticides
Yes! Our wheat stem straws have been tested by Great Plains Analytical Laboratory and have a gluten allergen reading of less than 2.5 ppm. This is significantly lower than the Gluten Free Organization standard of less than 10 ppm to be classified as Gluten Free.
Even though our straws are not meant for consumption and therefore not required by the FDA to meet the requirements classified as Gluten Free, our straws STILL meet these requirements as they satisfy BOTH of the conditions required by FDA.
- Contains less than 20 parts per million (ppm) of gluten
- Any unavoidable gluten in the food due to cross-contact or migration of gluten from packaging materials is less than 20 parts per million (ppm) gluten.
It is highly recommended that you consult your doctor and/or allergist if you have an allergy before using our product.
The gluten in the plant is actually held within the seed of the plant. Our straws come from the stem of the plant which is simply made of plant cells. This is the reason why there is a minuscule trace of gluten in our straw.
Safety is of upmost importance. Our straws have been thoroughly tested by SGS a worldwide leader in testing and have been cleared of more than 25 of the most common pesticides and other harmful substances. A list of these pesticides and toxins are absolutely available upon for those interest. Please inquire to support@holycitystrawcompany for this information.
Yes. SGS, a world leader in testing for over 140 years has tested our straws for Cadmium, Lead, and Mercury. All 3 were Not Detected.
Disposal
Our straws come from from the earth in their purest form without processing or additives. Once finished, ideally add them to your own backyard compost bin or commercial composting bin for businesses. If neither of these options are available, they will naturally degrade over time in any environment, land or sea.
Our straws are 100% biodegradable and will breakdown naturally depending on conditions in a short period of time. We are are in process of going through ASTM6868 testing to determine the precise breakdown time in ideal composting conditions. We anticipate the results to range from 30-45 days for breakdown.
Shipping and Returns
Most orders submitted before 4pm EST will process and ship the same day. Our standard and most economic delivery is 5-7 days. Expedited delivery (3 day) is also available.
Holy City Straw company has a 30 day return policy but stands by the best in class quality of our product and if for any reason you are dissatisfied reach out to us and we will make sure we make the situation right.
Holy City Straw Company stands by its quality, its products and our overall customer experience. If for any reason, your experience did not live up to your expectations feel free to reach out to us at support@holycitystrawcompany.com. We will make sure we address any concerns that you may have and work toward a quick resolution.
Subscribe and Save
Yes, we offer a subscribe and save option where we will send your straws each month without having you to log in to our system or call us to process an order. Even better, we are offering you a 5% discount to register. It's a win / win.
Yes. Of course. Once you create a HCSC profile, you can login into website at anytime to manage your subscription, make changes, or cancel the service.
Yes. Sometimes you may have enough product for that month so can you easily skip that months order in the customer portal.
COMPANY ORIGINS
Charleston, South Carolina aka “The Holy City'' since the early 1800’s has been known for its tolerance of all religions and ethnic backgrounds. It also happens to be our beloved home and headquarters for which we heartfully intend to preserve its beauty, both historically and environmentally for the future generations. For detailed information on the history behind the name. CLICK HERE
PRICE
Absolutely! We are not only confident that our straws have best in class quality but we stand by our price as well. We will beat the price of your current wheat straw provider guaranteed given it is of similar quality. Please contact us at support@holycitystrawcompany.com and we will work to ensure you're getting the best price possible.
Wholesale
We offer bulk pricing for business clients. Please fill out a form ( ) with some information on the quantities you desire and we will respond with a custom quote.
You may also call us or reach out to sales@holycitystrawcompany.com with your request and we will make sure we get back to you right away.
Even better, should you decide to order in bulk to save on costs, we can maintain your inventory at our warehouse and drop ship to your locations when needed.